1. Introduction

We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our premises, use our website, or interact with us.

2. Information We Collect

We may collect personal information in the following ways:

• When you make a reservation or booking
• When you sign up for our newsletter or promotions
• When you interact with our social media or website
• When you make inquiries or provide feedback
• Security footage recorded on-site

3. Types of Data Collected

Information we may collect includes but is not limited to:

• Full name
• Email address
• Phone number
• Date of birth (for age verification)
• Booking or event preferences
• Video footage (for security purposes)

4. How We Use Your Information

Your data is used to:

• Process bookings and reservations
• Send booking confirmations and updates
• Improve our services and customer experience
• Send you offers, promotions, and event updates (only if you opt-in)
• Maintain a safe and secure environment for all guests

5. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or destruction. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet is 100% secure.

6. Sharing of Information

We do not sell or rent your personal data. We may share your information with trusted third parties only when necessary to provide services (e.g., payment processors or booking platforms) or when required by law.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request corrections to your data
• Request deletion of your data (subject to legal obligations)
• Withdraw consent for marketing communications

8. Cookies and Analytics

Our website may use cookies and analytics tools to improve user experience. You can modify your browser settings to decline cookies if you prefer.

9. Third-Party Links

Our website or social media pages may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@bond-lounge.com.